The role
At Kindred, we believe that data-driven insights are the cornerstone of our success. As a member of the Product Analytics team, you'll play a crucial role in evolving our award-winning products as we differentiate ourselves from the competition through our commitment to experimentation and personalisation. By combining data from every customer interaction across our brands and employing cutting-edge analytics tools, enables Analytics to create a comprehensive understanding of customer preferences leading to customised experiences, ensuring each customer feels uniquely valued. This desire for insight guides the strategic decisions made by Kindred's Product teams and fuels Kindred's ambition of sustainable growth and a clear competitive edge.
As a listed and regulated company, Kindred Group pays great attention to player safety and sustainability. Our purpose is to transform gambling by being a trusted source of entertainment that contributes positively to society. Our goal is that 0% of revenue is derived from harmful gambling.
What you will do
- Work closely with the Product teams providing insight and improvements across our existing and in development platforms, supporting the creation of a personalised user experience.
- Work with developers to carry out and measure onsite A/B tests for a smoother online customer journey.
- Collaborate with the Cloud Data Engineering team to create and improve data models to ensure consistent, accurate and efficient production of analysis.
- Use data across our entire data warehouse, covering transactional, clickstream, CRM, account management, demographic, customer support and survey responses.
- Create customer cohorts and segments to better understand how our customers enjoy our products through statistical analysis providing confidence that decisions are based on data driven evidence.
- Become a domain expert in our product data, driving additional value and becoming a point of contact for others across the team.
Your experience
- Practical experience using SQL and manipulating large volumes of data, with Kindred happy to support in developing your passion to learn coding languages and visualization tools.
- Comfortable working closely with other members of analytics and stakeholders to capture requirements but also challenge and shape requests.
- Experience creating presentation packs and making complex methodologies easy to understand through effective visualization and summary tables.
- Inquisitive mindset to want to go beyond stakeholder questions and see where the data can lead you.
- Being able to spot opportunities in the data and recommend models or processes for more efficient ways of working.
Our Way Of Working
Our world is hybrid.
A career is not a sprint. It’s a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.
Application Process
Click on the “Apply Now” button and complete the short web form. Please add your CV and covering letter in English to let us know your motivation for applying and your salary expectation. Our Talent Acquisition team will be in touch soon. Kindred is an equal opportunities employer committed to employing a diverse workforce and an inclusive culture. As such we oppose all forms of discrimination in the workplace. We create equal opportunities for all our applicants and will treat people equally regardless of and not limited to, gender, ages, disability, race, sexual orientation. We are committed not only to our legal obligations but also to the positive promotion that equal opportunities bring to our operations as set out in our sustainability framework. Kindred has an ESG rating of AAA by MCSI.
